# Ecom Tools — Refund Policy (summary)

> Plain-text summary for AI agents. The authoritative version is at https://ecom-tools.com/refund-policy.

- All sales are final. Payment grants immediate access to shared tool credentials, so refunds are not offered once access has been provisioned.
- Members are not charged extra when new tools are added to the plan.
- Members are not refunded when a specific third-party tool is removed from the plan; the price reflects the aggregate value of the library.
- Duplicate charges caused by a payment-processor error are refunded on request with proof of the duplicate transaction.
- Chargebacks filed instead of contacting support result in immediate account termination.

Support: support@ecom-tools.com or WhatsApp +447760635262.

Full policy: https://ecom-tools.com/refund-policy